Policies & notices

White Doves Total Mental Health & Wellness respects your privacy and is committed to protecting the personal and health-related information you choose to share with us. This page explains how information submitted through our website may be collected, used and protected. It also provides general information about how protected health information may be handled in connection with care.

When you use this website, contact forms, appointment request forms or related online features, we may collect information such as your name, email address, phone number, appointment preferences, message details and any information you choose to provide. Please do not submit urgent medical concerns or highly sensitive health information through general website forms.

Information submitted through this website may be used to:

If you become a patient of White Doves Total Mental Health & Wellness, certain health information may be considered protected health information under applicable privacy laws, including HIPAA when applicable. Protected health information may be used or disclosed for treatment, payment, health care operations, and as otherwise permitted or required by law.

Active patients should use the secure patient portal for clinical questions, refill requests, appointment-related communication and secure patient messaging. Email and website forms may not be fully secure and should not be used for emergencies or urgent clinical concerns.

White Doves Total Mental Health & Wellness does not sell your personal information. Information may be shared only when necessary to provide services, coordinate care, comply with legal obligations, support practice operations, or as otherwise permitted or required by law.

Depending on applicable law, patients may have certain rights regarding their protected health information, including the right to request access, request corrections, request restrictions and receive information about certain disclosures. Requests related to patient records or protected health information should be submitted directly to the practice.

This website may use cookies or similar technologies to improve website functionality, understand website traffic and enhance user experience. You may adjust your browser settings to disable or limit cookies. See the Cookie Policy below.

This website may include links to third-party platforms, such as scheduling tools, patient portal access, payment tools, Fullscript or other external resources. White Doves Total Mental Health & Wellness is not responsible for the privacy practices or content of third-party websites.

We use reasonable administrative, technical and physical safeguards to help protect information. However, no website, email system or electronic communication method can be guaranteed to be completely secure.

If you are experiencing a medical emergency, mental health crisis, suicidal thoughts or a psychiatric emergency, call 911 or go to the nearest emergency department immediately. Do not use website forms, email or the patient portal for emergencies.

If you have questions about this Privacy Policy and HIPAA Notice, please contact info@whitedovesmentalwellness.com.

The information provided on this website is for general educational and informational purposes only. It is not intended to replace professional medical advice, diagnosis or treatment.

Viewing this website, submitting a contact form or reading information on this site does not create a provider and patient relationship with White Doves Total Mental Health & Wellness or Iris Maria Bravo.

Always seek the advice of a qualified healthcare professional with any questions you may have about a medical or mental health condition, medication, supplement, treatment option or wellness plan. Do not disregard professional medical advice or delay seeking care because of something you have read on this website.

Medical and mental health services are provided only after an appropriate evaluation, clinical review and patient and provider agreement. Treatment recommendations are individualized and may vary based on each patient's history, symptoms, lab results, goals and clinical needs.

If you are experiencing a medical emergency, mental health crisis, suicidal thoughts or a psychiatric emergency, call 911 or go to the nearest emergency department immediately. Do not use website forms, email or the patient portal for emergencies.

Welcome to the website of White Doves Total Mental Health & Wellness. By using this website you agree to the following Terms & Conditions. If you do not agree with these terms, please do not use this website.

The content on this website is provided for general informational and educational purposes only. It is not intended to replace professional medical advice, diagnosis or treatment.

Use of this website, submitting a form, sending an email or reviewing information on this site does not create a provider and patient relationship with White Doves Total Mental Health & Wellness or Iris Maria Bravo. A provider and patient relationship is established only after appropriate intake, evaluation, consent and acceptance into care.

Submitting an appointment request or contact form does not guarantee an appointment or acceptance as a patient. Appointment availability, services and suitability for care are reviewed by the practice.

Active patients should use the secure patient portal for clinical questions, refill requests, appointment-related communication and secure messaging. Website forms and email should not be used for urgent medical issues, emergencies or crisis situations.

If you are experiencing a medical emergency, mental health crisis, suicidal thoughts or a psychiatric emergency, call 911 or go to the nearest emergency department immediately. Do not use this website, email, contact forms or the patient portal for emergencies.

Descriptions of services, fees, appointment lengths and treatment options are provided for general guidance and may change at any time. Treatment recommendations are individualized and depend on each patient's medical history, symptoms, lab results, goals and clinical needs.

Fees listed on this website are subject to change. Labs, medications, supplements, specialty testing and other third-party costs may be separate from visit fees. Patients are responsible for understanding their payment responsibilities before receiving services.

White Doves Total Mental Health & Wellness may provide superbills upon request for possible out-of-network reimbursement. Reimbursement is not guaranteed. Patients are encouraged to verify their benefits directly with their insurance provider before visits.

This website may include links to third-party websites, platforms, scheduling tools, patient portals, payment systems, Fullscript or other external services. White Doves Total Mental Health & Wellness is not responsible for the content, security, privacy practices or policies of third-party websites.

Website text, images, graphics, branding and design elements are owned by or licensed to White Doves Total Mental Health & Wellness unless otherwise stated. Content may not be copied, reproduced or reused without permission.

White Doves Total Mental Health & Wellness is not responsible for damages or losses resulting from use of this website, reliance on website content, technical issues, third-party links or interruption of website access.

White Doves Total Mental Health & Wellness may update these Terms & Conditions at any time. Continued use of this website after updates means you accept the revised terms.

If you have questions about these Terms & Conditions, please contact info@whitedovesmentalwellness.com.

Under the No Surprises Act, health care providers are required to provide uninsured and self-pay patients with a Good Faith Estimate of expected charges for scheduled health care services.

You have the right to receive a Good Faith Estimate explaining how much your care may cost before services are provided. This estimate may include expected fees for appointments, evaluations, follow-up visits and other services discussed before your visit.

If you receive a bill that is substantially higher than your Good Faith Estimate, you may have the right to dispute the bill.

Please keep a copy of your Good Faith Estimate for your records. If you have questions about your estimate, please contact White Doves Total Mental Health & Wellness before your appointment.

Please note: a Good Faith Estimate is not a contract. Actual charges may vary if your care needs change, if additional services are requested, or if labs, medications, supplements or specialty testing are recommended separately.

White Doves Total Mental Health & Wellness may use cookies and similar technologies on this website to improve functionality, understand how visitors use the site and provide a better user experience.

Cookies are small text files that may be placed on your device when you visit a website. They help websites remember certain information about your visit, such as preferences, pages viewed or general website activity.

Essential cookies help the website function properly and may be necessary for basic features such as navigation, forms and secure access.

Analytics cookies help us understand how visitors use the website, such as which pages are visited most often and how users interact with the site.

Functionality cookies may help remember preferences or improve the way the website works for returning visitors.

Third-party cookies may be set by services such as scheduling tools, patient portal links, payment systems, analytics tools, embedded content or Fullscript links. White Doves Total Mental Health & Wellness is not responsible for the cookie practices of third-party websites or platforms.

You can adjust your browser settings to block, delete or limit cookies. Please note that disabling cookies may affect how some parts of the website function.

White Doves Total Mental Health & Wellness does not sell personal information collected through website cookies.

This Cookie Policy may be updated from time to time. Any changes will be posted on this page. Questions may be sent to info@whitedovesmentalwellness.com.

White Doves Total Mental Health & Wellness is committed to making our website accessible and user-friendly for all visitors. We strive to provide a website experience that is accessible to individuals with disabilities and supports equal access to information about our services.

Accessibility is an ongoing effort. We continue to review and improve our website to make information easier to access, understand and use.

Some parts of this website may link to or use third-party tools, such as scheduling platforms, patient portals, payment tools, forms, maps, Fullscript or embedded content. White Doves Total Mental Health & Wellness cannot control the accessibility of third-party platforms, but we encourage third-party providers to offer accessible experiences.

If you experience difficulty accessing any part of this website, or if you need information in an alternative format, please contact us at info@whitedovesmentalwellness.com or 352-436-6848 and we will make reasonable efforts to assist you.